We are looking for a Technical Business Analyst with Salesforce experience to help on our growing team. This is a permanent position with salary and bonus, and this role is currently fully remote, but may at some point go onsite 1-2 days per week in 2022. This candidate will be at the forefront of the business, working with users and management, so a strong business acumen, presentation, and business analysis skillset will be important.

Duties:

Business analysis and project management relative to Salesforce, and marketing automation tools like Pardot, Seismic, etc for our Sales and Marketing teams

Create complex reports and dashboards in Salesforce

Provide break-fix support of Salesforce

Assist with data cleansing, mining, and data analysis activities

Documentation (use cases, requirements gathering, data extraction, etc)

Work actively with users and inter-departmentally at all levels, including management

Requirements:

Hands on Salesforce Lightning experience required; Salesforce reporting and dashboards, Salesforce configuration, workflows, flows, process builder, etc

Apex Class/Trigger development experience; object model, data/security model

Proficiency with Powerpoint and Excel; data visualization tools such as Tableau, Power BI or similar; SQL experience with data sourcing and prepping preferred

Business Analysis experience to translate business needs and use cases into technical specs and functional requirements, as well as documentation

Any web environment experience is a PLUS (.NET, C#, JavaScript, HTML, XML)